• Full Time
  • Virtual

Website NEW

Location: Virtual


Our client, NEW, inspires and equips mission-driven people, organizations and communities to realize their visions of a just and thriving society.

The Programs Associate position is key to the success of NEW’s Learning Communities. The candidate who thrives in this position has a heart for social justice, is very organized, pays attention to detail, has strong communication skills and is a self-starter. They are able to respond and adapt to varying daily responsibilities that are both administrative and programs focused.

Working alongside the Programs Director, the Programs Associate at NEW serves in three main areas: (1) coordination of programs and workshops, (2) client outreach coordination and implementation, and (3) administrative support. The Programs Associate will also have an opportunity to inform the design and delivery of NEW’s leadership development programs, and will work with other members of the team as well as external partners.

Due to COVID precautions the role is virtual and in the future will likely be a hybrid virtual/in-person position. Team members can expect 40-45 hours/week including some non-traditional hours and some weekends.


Programs Thought-Partnership (~15%)

  • Use NEW’s mission, vision, and values as well as the organization’s strategic plan, and rapidly evolving backdrop of current events to provide thought-partnership for NEW’s Learning Communities and leadership development programs.
  • Adapt programs to respond to shifting community needs through soliciting and analyzing feedback from participants, partners, and other stakeholders.
  • Communicate with Programs Director, CEO, and session facilitators concerning needs related to the programs.
  • Document the programs’ progress in terms of scope, schedule, deliverables, and outcomes.

Programs Coordination/Implementation (~70%;)

  • Develop and utilize a schedule to manage communication and program delivery
  • Coordinate and/or lead planning conversations prior to each session including:
    • Identify and communicate with subject-matter experts
    • Support lead facilitators with the development of session objectives, materials, and understanding of NEW’s role in the session
    • Create session agendas and materials.
    • Convene facilitators and partners as needed
  • Assist in facilitating sessions, and creating a warm and welcoming environment for participants in which learning and growth can take place and session objectives can be achieved.
  • Serve as an ambassador for NEW and as a point of contact for participants and partners.
  • Provide necessary logistical support to help each session run smoothly, including the following:
    • Identifying and using appropriate technology software to support programs (Ex: Eventbrite, Zoom, Google Meets, SurveyMonkey)
    • Processing invoices from external facilitators
    • When in person:
      • Staging physical space including food, materials, etc. set-up
      • Purchasing and transporting refreshments and supplies
  • Coordinate and co-lead debrief conversations following each session

Marketing/Recruitment (~10%)

  • Work with NEW’s Relationship Manager to develop and disseminate virtual and physical program-related marketing/communications materials.
  • Lead efforts toward recruitment for each Learning Community and leadership development program.
  • Keep NEW team abreast of programmatic updates.

Budgetary Responsibilities (~5%)

  • Monitor and update budgets and complete expense reports for each program in concert with the Programs Director and NEW’s financial team
    • Weigh any proposed adaptations to programs against existing budgets
    • Stay abreast of funding updates, as communicated by NEW’s Relationship Manager, and update program budgets accordingly
    • Monitor and offer suggestions for allocations and reallocations of program funding (over/under)

Position Criteria

  • Creative, self-motivated, responsible, reliable, detail-oriented and willing to take initiative to brainstorm interventions that address assessed gaps.
  • Ability to manage multiple priorities and work cooperatively with others in a fast-paced, changing environment.
  • Strong administrative and organizational skills.
  • Ability to work independently and collaboratively with diverse groups.
  • Excellent organization, written, and interpersonal communication skills.


Frequently cited statistics display that communities of color, women, and other marginalized groups apply to positions only if they completely meet qualifications. NEW encourages you to upend those statistics and apply to this position. We excitedly anticipate your application.

  • An understanding of and commitment to diversity, equity and inclusion, racial equity, intercultural competence, social justice education and social identity development.
  • Experience in taking initiative and demonstrating leadership
  • Experience working with teams of people.
  • Experience in developing and implementing a project from start to finish.
  • Desire to deepen one’s understanding of diversity, equity, and inclusion.

Technical Competencies

  • Familiarity and proficiency with using Google G-Suite Applications (Drive, Docs, Sheets, Forms, Meets, etc.), Zoom, Microsoft Word, Excel, Powerpoint, and data entry as well as capacity and desire to learn additional software
  • Strong communications and customer service skills
  • Critical listening skills with the ability to evaluate and synthesize information

Behavioral Competencies

  • Organized, detail-oriented, and adaptable to changing priorities
  • Ability to take initiative, identify gaps and address gaps, and complete projects
  • Strong interpersonal skills, including desire and ability to form authentic and supportive relationships in the spirit racial equity
  • Strong characteristics of initiative, enthusiasm, creativity and adventure.
  • Comfort with seeking out resources, assistance, and collaboration
  • Interest in developing, implementing, and analyzing assessment measures (e.g. surveys, focus groups, etc.).

Desired Experience and Education

  • Coursework or other forms of experience in the realms of project management, team communication, and marketing & outreach are highly preferred.
  • Prior Work Experience (1 year or more of the following)
    • Involvement in an administrative support role
    • Knowledge of or experience in working within the nonprofit sector

NEW’s Core Values

Because we believe that communities, organizations and people are filled with potential waiting to be unleashed . . .

  • We Honor the rich diversity of people, experiences and ideas.
  • We Invest in our people, clients, and communities.
  • We Seek to Understand by promoting lifelong learning for ourselves and our clients.
  • We Collaborate by supporting each other as team members and through partnerships.
  • We Innovate by encouraging creativity and finding solutions.
  • We Deliver exceptional service – every time.

NEW’s Statement on Diversity

We believe that our mission is most effectively fulfilled through a commitment to inclusiveness and a sense of belonging as core values and practices. We maintain that building and sustaining diversity requires an ongoing commitment to inclusion that must find full expression in our organizational culture, values, norms, and behaviors. We aim to lead by example, viewing and encouraging diversity as a fundamental and abiding strength, the nonprofit sector in Southeast Michigan and beyond.

NEW strongly values equity and believes in a just and fair society where all can participate, prosper, and reach their full potential. We work towards a more inclusive world and as such we are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, skin color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, military status, pregnancy, or parenthood. NEW is committed to maintaining a diverse and multicultural working environment.

To apply for this job please visit karenandrewsgroup.applicantpool.com.