Website Fair Food Network

Location: Ann Arbor, MI

Overview:

Fair Food Network (FFN) is a national nonprofit that deploys multiple tools — from financial investments to capacity building to policy advocacy — in pursuit of our mission to grow community health and wealth through food. We focus on creating immediate impact alongside systemic change in ways that harness the power of the food economy to address root causes of racial, social and environmental inequities. Together with a national network of partners, we are generating improved health, economic well-being, and environmental regeneration.

Our Fair Food Impact Initiative (FFII) is reimagining how capital in all forms – financial, social, intellectual – moves in communities so that food entrepreneurs can be leaders of a more equitable future. This includes a national Food Fund that deploys integrated, catalytic capital investments, often in partnership with other community lenders, as well as a growing array of technical assistance offerings. Our goal is to unlock opportunity for entrepreneurs, with a focus on businesses led by women and BIPOC entrepreneurs, in pursuit of a thriving, equitable local food economy. Our current areas of work are in Michigan, the Northeastern US, and Camden, New Jersey.

The Information Manager will be responsible for ensuring sound, consistent, and reliable data collection, management, and reporting for FFII’s CRM (Customer Relationship Management) and investment data.  The Information Manager will establish and maintain protocols and procedures to ensure data is reliably collected, analyzed and reported to meet the needs of the FFII team, Development and Policy teams, and those to whom we report. The Information Manager will support the FFII Team to explore and identify insights from the data.  The Information Manager will ensure information is provided in user-friendly formats to organization team members and other key audiences.

This position is full-time and is based in Ann Arbor, Michigan. Fair Food Network has re-opened its office under a hybrid work model. This position will be expected to work in the Ann Arbor office at least 2 days/week. This position will report to the Director of Evaluation (Erica Orton) and will be part of the Evaluation Department, but will work very closely with the FFII team.

Responsibilities:

Data Collection and Information Management:

  • Work with food businesses, entrepreneurs and lenders to collect required data and reports, following up as needed to ensure reporting is timely and complete.
  • Ensure all required data is efficiently collected, safely stored, and appropriately managed.
  • Manage new and on-going CRM and investment data in multiple databases, for example, Salesforce, Downhome Solutions, and GroupTrail data management systems.
  • Record loan transactions n Downhome Solutions loan management software.
  • Support the Fair Food Fund’s team in ensuring that the necessary documents for due diligence have been submitted and received.
  • Establish and document a system for checking the quality of data and conduct routine checks to ensure data quality and integrity.
  • Write and update process documentation for program data collection, management, and reporting.
  • Advise FFN leadership on areas for improvement or needs for expansion of current systems.

Internal and External Reporting:

  • Provide accurate and reliable program data, as requested, to internal stakeholders such as the FFII team, other organization staff and consultants, as well as external stakeholders, such as, participating entrepreneurs, lenders, partners, and other key stakeholders.
  • Provide program data as needed to meet federal, state, local, and other funding reporting requirements (monthly, quarterly and annual reporting).
  • Respond to ad hoc, unexpected requests for program data as needed (often on short notice).
  • Create and share data visuals, dashboards, and reports as requested, using software such as Excel, PowerPoint, and Tableau.
  • Help identify gaps and develop new strategies and measures for program analysis as needed.
  • Develop tools and processes to educate internal staff and external partners in the program’s data collection and reporting standards.
  • Provide data and recommendations for annual budgeting process, department planning, strategy development, and program improvement.
  • Support collaboration and shared learning with the Evaluation team and external consultants.
  • Support the organization in achieving its learning objectives, through presentations, quarterly dashboard review, and facilitated conversations as requested.

Qualifications:

  • 3 years of relevant professional experience. Experience working with small businesses, financial institutions, specifically, is strongly preferred.
  • Experience working with financial data and financial statement Key Performance Indicators.
  • Experience organizing and synthesizing data from multiple sources and stakeholders.
  • Demonstrated ability to report on data trends and insights.
  • Advanced knowledge of Microsoft Excel required and ability and interest in learning new database platforms.
  • Strong attention to detail and data quality.
  • Demonstrated awareness and understanding of the inequities that touch the communities we serve. An ability to communicate FFN’s commitment to equity and inclusion.
  • Alignment with Fair Food Network’s mission and vision, as well as the mission of FFII.
  • Strong written and verbal communication skills that allow for the building of relationships with multiple FFN teams (local and remote), partners, consultants and community members.
  • Data visualization skills are preferred.
  • Willingness to do internal and public presentations regarding program data and key insights is encouraged.

To apply for this job please visit fairfoodnetwork.org.