Website Climate Impact Partners

Location: Oxford, Oxfordshire

Overview

Working as part of a dynamic international client facing team the Client Solutions Executive is an implementer and problem solver, responsible for ensuring successful outcomes for ClimateCare and Natural Capital Partners from initial engagement through to contract initiation and initial fulfilment.  We help our clients meet their ambitious climate goals through managing greenhouse gas emissions assessments, carbon and renewable energy credit procurement, forest creation certificates, support of stakeholder engagement programs and tailoring of environmental finance programs to meet specific client requirements.

Working shoulder to shoulder with business development and client engagement teams globally, the Client Solutions Executive is responsible for critical support through each phase of sales and fulfilment process.

Key to the role is delivering products, supporting clients through latest developments in corporate climate action and sustainability best practices and coordinating internal resources to ensure successful outcomes, including research, data analysis, sales deck and portfolio builder development, Salesforce pipeline management, vendor onboarding and management of account and instrument documentation.

This role is based in either the UK or the US (East Coast Time Zone).

Responsibilities

  • Delivery of excellent client satisfaction through exemplary service by helping clients leverage their programs with Natural Capital Partners and ClimateCare to generate value for their business.
  • Assist with the creation and review of compelling proposals and renewals. Conduct company and market research to support new client acquisition.
  • Undertake research into climate and sustainability objectives of existing and prospective clients, and the markets and industries where they operate.
  • Management of client and prospect data including environmental instrument inventories and reconciliations, vendor onboarding, account planning and administration, updating Salesforce, certificate creation.
  • Ensure that our clients with CarbonNeutral® certification are in compliance with the terms of their certification contract.
  • Develop an understanding of company internal business processes and spearhead improvements.

Qualifications

  • Experience working in a fast-paced client-facing role. You will be collaborative and proactive.
  • You will be a confident communicator. You will be solution driven, with a helpful temperament and have an ability to follow tasks through to completion. You are highly organized with meticulous attention to detail, enjoy process management and business administration skills.
  • You will be a perpetual learner, staying on top of critical sustainability issues relevant to our clients.
  • Experience of understanding client needs and translating those into action plans and managing those to a successful delivery through collaboration with internal departments.
  • Outstanding interpersonal communications via phone, email, social media and face to face interactions.
  • Analytical and data interpretation skills,
  • Bachelor’s degree or equivalent experience.
  • Multiple languages a plus.
  • High level of proficiency with MS Office products – especially PowerPoint and Excel.

To apply for this job please visit ccncp.bamboohr.com.