Purchase the full report on GlobaLens (Case study #1-429-414) – published 02/2015, 12 pages
By: Andrew Hoffman
Description: Joe Whinney, founder and CEO of Seattle, Washington-based Theo Chocolate, has spent his entire professional career bringing sustainably harvested chocolate to developed nations. His company created the first organic, fair-trade, GMO-free chocolate bar in the U.S., and prides itself on the ethical sourcing of beans from growers mainly located in the Democratic Republic of Congo, Peru, and Panama. Whinney, however, faces questions at home in his Seattle factory after media reports allege the company engaged in “emotional blackmail” as well as “manipulation, guilt, (and) intimidation” in an attempt to convince employees not to unionize. Students are asked to put themselves in the shoes of the protagonist and find solutions to address employee and shareholder concerns in the wake of the media firestorm.
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Teaching Points: After reading and discussing this case, students should be able to:
- Define the core values of a business and determine how they should be applied to a company’s actions.
- Analyze how a company could follow or deviate from its core values and understand the repercussions of either path.
- Prepare for handling negative media attention associated with decisions related to the business’s core values.